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FMD101: Fundamentals of Telecommunications Media
This course explores the transmission of information over various forms of telecommunications media, including balanced twisted-pair, coaxial, and optical fiber cabling. It focuses on the common characteristics of those mediums and how their construction affects transmission. The course also explain
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Turning Technicians into Project Managers
Are you looking to turn your best technicians into successful project managers for your company? Or are you a technician who wants to transition to the next step in your career to become a project manager? If so, this webinar can help you achieve your goal.
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How to Profit from Customer Satisfaction
In the past, contractors and vendors commonly thought of ICT quality as the achievement of good test results from their own perspective. Nowadays, good test results alone will not help you retain your existing customers, acquire new customers, or win-back lost customers. In this recording we will ex
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BICSI Connect
Managing a Virtual Team Series
Building and managing teams is enough of a challenge when everyone is in the same location. Collaboration when working on a team that's virtual requires even more commitment. In this course, you'll learn about teamwork and team leadership when working on a virtual team. You'll cover remote managemen
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Project Scope: Techniques for Controlling Scope Creep
Have you ever had a project fall victim to scope creep? Where the requirements of the project seemed to increase every day? The deadline constantly moved? And everyone was frustrated?
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Project Schedule: Steps for Developing a Project Timeline
Are you a new project manager who needs more information about how to develop and manage a project schedule? Or are you an experienced project manager who would like to improve your scheduling skills? If the answer to either question is yes, this course is perfect for you.
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Cloud Security
This course explores some of the key risk areas when it comes to security and cloud computing. It also introduces control assessment frameworks and models that can be used in assessing an organization’s risk in going to the cloud and evaluating the cloud provider's security offering. It goes on to o
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Cloud Computing Fundamentals
Cloud computing is massively growing in importance in the IT and ICT sectors as more and more companies are moving applications and business processes to the cloud. This course provides IT and ICT professionals with a working definition of cloud computing, explores the technological precursors of to
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Remote Access, Virtualization, and Network Services
At the start of this course, you'll learn about cloud services, delivery methods, and security considerations, as well as networking services. You'll also explore cabling types, connectors, and standards.
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Introduction to the Internet of Things
The Internet of Things (IoT) integrates a large number of technologies both new and old. It promises to deliver unprecedented awareness of environments and processes. The Internet of Things will allow granular control and automation of tasks. In this course, you will learn about the features and abi
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Networking Fundamentals
Networking provides a way for devices and users within a network to be able to communicate and share data. In order to understand how networks function, you need to start at the beginning and learn the fundamental building blocks of networks and how data travels from one point to another. In this co
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