BICSI Staff Leadership

Main Phone Number: +1 813.979.1991 or +1 800.242.7405


John H. Daniels, CNM, FACHE, FHIMSS, Chief Executive Officer

    Executive Assistant


    Gail Moore-Swaby, Chief Impact Officer

    Finance & Operations

    Joseph Sullivan, Chief Finance & Operations Officer

    Human Resources

    Information Technology

    General Counsel

    George F. A. Parnell, General Counsel


    Ronda V. Thomas, CAE, ICE-CCP, SPHR, SHRM, SCP, Vice President of Certifications


    Marketing & Communications

    Fiorella Landeo, Marketing Manager


    Meeting Services

    Melissa Cummiskey, CMP, Vice President of Meeting Services


    Membership, Volunteer Services, & Customer Experience

    Reinaldo Llano Jr., MBA, DBA, Director, Membership, Volunteer Services, & Customer Experience


    Professional Development

    Penni Ferguson, Vice President of Professional Development

    Curriculum Development



      Training Delivery and Operations


      BICSI South Pacific

      BICSI Japan

      BICSI India:

      All member services in your area are managed by BICSI Affiliate, M/s Infinios Business Solutions India Pvt Ltd, office located in Bangalore, India.

      • 2nd & 3rd Floors, Suprabhatha Commercial Complex,
        6th Main, TC Palya Main Road, Hoysalanagar
        Bangalore, 560016
        Phone & Email
        Contact #1 : +91-70229 95758
        Contact #2 : +91-98450 72401

        For any inquires or requests related to BICSI Membership, Training, Certification or Publications, please complete the BICSI India online service request form

      TDMM 600x160