BICSI Staff Leadership

Main Phone Number: +1 813.979.1991 or +1 800.242.7405



John H. Daniels, CNM, FACHE, FHIMSS, Executive Director & Chief Executive Officer

    Executive Assistance

    Finance & Operations

    Joseph Sullivan, Chief Finance & Operations Officer

    Customer Care

    Human Resources

    Information Technology

    General Counsel

    George F. A. Parnell, General Counsel


    Ronda V. Thomas, CAE, SPHR, SHRM-SCP, Vice President of Credentialing

    Marketing & Communications

    John Bechtold, Director of Marketing & Communications

    Meeting Services

    Melissa Cummiskey, CMP, Director of Meeting Services

    Membership & Volunteer Services

    Monica Campbell-Smith, Director of Membership & Volunteer Services

    Professional Development

    Gail Moore-Swaby, Vice President of Professional Development

    Curriculum Development



    Training Delivery and Operations


    BICSI South Pacific District (Affiliate)

    BICSI Japan District (Affiliate)


    TDMM 600x160