BICSI Continuing Education and Recertification Policies

BICSI policies define how telecommunications professionals maintain certification, earn continuing education credits (CECs), and meet consistent standards across training, events, and recertification.

Clear Standards for Continuing Education

Inconsistent training creates inconsistent results.

BICSI policies establish a clear, consistent framework for how continuing education credits are earned, reviewed, and applied. This ensures every CEC reflects real learning and supports reliable telecommunications performance.

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Three Policies. One Standard.

BICSI continuing education is structured across three focused policies that maintain consistent standards while providing flexibility in how CECs are earned and how continuing education is delivered.
  • Recertification Policy
    For professionals maintaining BICSI certifications
  • CEC Provider Policy
    For organizations delivering recognized training
  • CEC Event Policy
    For BICSI conferences, affiliate events, and endorsed events

For Certification Holders

Maintaining certification requires ongoing effort.

BICSI recertification policies support flexible ways to earn CECs while ensuring your skills remain current and aligned with telecommunications standards.

  • Earn CECs through training, events, and education
  • Receive credit for leadership, mentoring, and service
  • Complete required ethics training each cycle
  • Earn credits through short, focused learning

For Training Providers

Training must meet a defined standard to be recognized.

BICSI requires providers to submit complete applications and supporting materials for review. Courses must align with telecommunications standards and cannot be promoted for CECs until approved.

Apply for BICSI CEC Course Recognition

For Events and Conferences

Events must follow the same standards as formal training.
BICSI policies ensure CECs awarded at conferences and events reflect meaningful learning and consistent quality.

CEC Provider Program Clarification

The CEC Provider Policy has not changed.

Recent updates clarified language and reinforced consistent application of existing standards. Requirements for course quality, documentation, and review remain the same.

Free and low-cost education continues to be supported, provided it meets established criteria.

BICSI maintains a fair and transparent process that protects the integrity of every certification.

Frequently Asked Questions

  • No. The requirements remain the same and must be met before courses can be recognized for CECs. The policy language was updated to clarify requirements and support consistent application across providers.

  • Yes. Free courses may be eligible for CECs if they meet BICSI quality and documentation requirements.

  • Incomplete submissions may require additional review. Providing complete documentation helps support a faster review process.

  • CEC opportunities are available through BICSI-approved courses, events, and training programs.

  • Provider standards help maintain consistency, credibility, and trust in the continuing education process and every CEC earned.

Effective Date

All policies take effect on September 1, 2025.

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