Staff Leadership
Meet the leaders guiding BICSI's mission to advance the telecommunications profession through education, certification, standards, and industry engagement.
John H. Daniels
Chief Executive Officer
Joseph Sullivan
Chief Finance & Operations Officer
George F. A. Parnell
General Counsel
Gail Moore-Swaby
Chief Impact Officer
Caroline Laurin
Senior Vice President, Marketing and Communications
Ronda V. Thomas
Vice President of Certifications
Penni Ferguson
Vice President of Professional Development
Melissa Cummiskey
Vice President of Meeting Services
Nick Tongson
Vice President of Standards and Publications
Greg Allmon
Manager of Training Delivery Specialists
Joy Andis
Manager, Certifications Operations
Nelson Colon
Manager of Training Sales
Bernie Currie
Director of Human Resources
Brian Dailey
Business Development Manager: Exhibits, Sponsorship and Advertising
Allen Dean
Manager, Standards and Publications
Mark Espinosa
Manager, Training Provider Programs
Eli Fleet
Director of Government Relations
Gordon Haughton
Director of Accounting and Administration
Christopher Hobbs
Director of Training Delivery and Operations
Tori Hudson
Marketing Campaign Manager
Tara Huff
Director of Curriculum Development & Learning
David Kopicki
Database Manager
Audrey Linn
Executive Office and Board Operations Coordinator
Reinaldo Llano Jr.
Director, Membership, Volunteer Services, & Customer Experience
Kevin Minot
Manager of Membership & Volunteer Services
Christopher Muratore
Director of Information Technology
Courtney Nalls
Business Development Manager; Exhibits, Sponsorship & Advertising
Pauline Navarro
Events Manager
Kim Osterman
Conference Manager
Pam Stetson
Conference Manager