BICSI Europe, Middle East and Africa (EMEA) Region

Important Update for the BICSI EMEA Region

Like most companies, BICSI has experienced the economic impact of the COVID-19 global pandemic and the subsequent government public safety restrictions, travel bans, and mandatory lockdowns. Our global headquarters in Tampa and our Dubai office had limited operations during the past year, with all staff working remotely. We had to convert our major conferences and regional events to virtual-only activities worldwide, cancel or reschedule our in-person classes, and shift to online credentialing exams. BICSI staff and volunteers worked to adapt, improvise, and navigate these challenges to continue serving your needs as well as possible. However, recovering from the pandemic’s impact requires further changes in BICSI’s operations to continue serving you.

As we prepare to reopen our World Headquarters and recover from the pandemic, BICSI must take some necessary steps to continue serving our members, credential holders, and the ICT profession. For example, we will consolidate Dubai operations to the BICSI World Headquarters in Tampa, Florida, USA, beginning on 1 May 2021. Additionally, in the coming year, we are committed to finding new ways to increase local BICSI support.

What does this mean for you?

  • The World Headquarters team in Tampa will now serve as your BICSI customer care experts. Please note the headquarters office hours below when you need to contact staff by telephone. Or you can email the team directly at Our goal is to respond to your email inquiries within 24-48 hours.
  • BICSI will continue to hold virtual events allowing credential holders access to CECs throughout the year, including affordable, virtual access to the hybrid Fall Conference. If you are experiencing a hardship and cannot meet your recertification requirements, please contact the BICSI Headquarters staff to discuss your options at

On behalf of the BICSI Board of Directors and our BICSI World Headquarters Staff, thank you for your continued support and commitment to BICSI and the ICT profession.

Please click here to access a list of Frequently Asked Questions.

As a reminder, the BICSI World Headquarters contact information is as follows:

8610 Hidden River Parkway
Tampa, FL 33637, USA
Telephone: +1 813.979.1991
Fax: +1 813.971.4311
Email: (response time: 24-48 hours)

Office Hours: 
08:00 – 17:00 EDT (13:00 – 22:00 BST; 16:00 – 01:00 GST; find your local time)


Carol Oliver Signature
Carol Everett Oliver
BICSI Board President
Gautier, Humbert,
BICSI Europe, Middle East and Africa (EMEA) Regional Director
John Daniels Signature Final
John H. Daniels
BICSI Executive Director and CEO


Last November, we announced an important milestone that will play a significant role in shaping the future of BICSI: the restructuring of the UK & Ireland, Mainland Europe and Middle East & Africa Districts into one Region—the Europe, Middle East and Africa (EMEA) Region. 

Starting 1 July 2019, your BICSI membership status will fall under this newly formed region. This is a seamless transition that requires no action on your part.  

We look forward to the global perspective this new region will provide as BICSI continues to expand its presence around the world. 


EMEA Regional Director

Gautier_HumbertFINAL Gautier Humbert, RCDD
Standards Coordinator, Digital Infrastructure


Active Countries

Afghanistan Afghanistan; Albania  Albania; AlgeriaAlgeria; Angola Angola; Armenia Armenia; Azerbaijan Azerbaijan; Bahrain Bahrain; Benelux (Belgium  Belgium, The Netherlands  The Netherlands, Luxembourg  Luxembourg)Benin Benin; Bosnia and Herzegovina  Bosnia and HerzegovinaBotswana Botswana;  Bulgaria  Bulgaria; Burkina Faso Burkina Faso; Burundi Burundi; Cameroon Cameroon; Cape Verde Cape Verde; Central African Republic Central African Republic; Chad Chad; Comoros Comoros; Congo Congo; Congo Democratic Congo The Dem. Rep. of the; Croatia  Croatia; Czech Republic  Czech Republic; Djibouti Djibouti; Egypt Egypt; Equatorial Guinea Equatorial Guinea; Eritrea Eritrea; Ethiopia Ethiopia; France  France Gabon Gabon; Gambia Gambia; Georgia Georgia; Ghana Ghana; Greece  Greece; Guinea Guinea; Guinea-Bissau Guinea-Bissau; Iraq Iraq; Ireland  Ireland; Italy  Italy; Jordan Jordan; Kazakhstan Kazakhstan; Kenya Kenya; Kuwait Kuwait; Kyrgyzstan Kyrgyzstan; Lebanon Lebanon; Lesotho Lesotho; Liberia Liberia; Libya Libya; Macedonia, The former Yugoslav Republic of  Macedonia Former Yugoslavian Republic; Madagascar Madagascar; Malawi Malawi; Mali Mali; Mauritania; Mauritius Mauritius; France Mayotte; Morocco  Morocco; Mozambique Mozambique; Namibia Namibia; Niger Niger; Nigeria Nigeria; Oman Oman; Pakistan Pakistan; Palestine Palestine; Qatar Qatar; France Reunion; Romania  Romania; Rwanda Rwanda; Sao Tome and Principe Sao Tome and Principe; Saudi Arabia Saudi Arabia; Senegal Senegal; Serbia  Serbia; Seychelles Seychelles; Slovakia  Slovakia; Slovenia  Slovenia; Somalia Somalia; South Africa South Africa; Swaziland Swaziland; Sweden  Sweden; Tajikistan Tajikistan; Tanzania, United Republic of Tanzania United Republic; Togo Togo; Tunisia Tunisia; Turkey Turkey; Turkmenistan Turkmenistan; Uganda Uganda; United Arab Emirates United Arab Emirates;  Great Britain  United Kingdom (England  England, Wales  Wales, Scotland  Scotland, North Ireland  Northern Ireland); Uzbekistan Uzbekistan; Western Sahara Western Sahara; Yemen Yemen; Zambia Zambia; denmark-flag-icon-16 Denmark; ukraine-flag-icon-16 Ukraine; kosovo-flag-icon-16 Republic of Kosovo

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