ANSI/BICSI 009 - The Standard for Data Center Operations

ANSI/BICSI 009-2024, Data Center Operations and Maintenance Best Practices


Operations can make or break even the best data center design.


Data centers come in all sizes and serve a variety of users, applications, and services. While the design of data centers can mitigate many risks to uptime, even the best design can be foiled by lax or inadequate care in operations.

Now approved as an American National Standard, ANSI/BICI 009-2024 continues to be among the few open consensus developed standards providing more than just a framework for data center operation policies and practices. Developed by a global volunteer base, the material within reflects operational experience and lessons from a wide variety of data center owners, operators, designers, and consultants, covering data centers from the small enterprise to the large hyperscale colocation data center and everything in between.


As the foundation standard for data center operations, ANSI/BICSI 009 features 10 chapters covering the following and more:

  • Governance

  • Standard operating procedures
    • ICT cut-overs, technology refresh, and migration
    • Work orders
    • Work safety
    • Storage, staging, and related tasks
    • Equipment delivery and shipments
  • Security
    • Security plan
    • Physical, cyber, and IT security
    • Material control and loss prevention
    • Computer room and critical facility areas special considerations
    • Event response
  • Maintenance
    • Management
    • Maintenance plans and contracts
    • Patrols and inspections
    • ITE moves, adds, and changes
    • Power, cooling, and cabling systems
    • Building area and physical space maintenance
  • Emergency operating procedures
    • On-site and offsite events
    • Emergency response
    • Disaster recovery
  • Management
    • Operations management
    • Management tools (e.g., DCIM, BMS, AIM)
    • Service provider management
    • Change control and documentation

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ANSI/BICSI 009 is also available in sets with other data center offerings.  See more here.