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Network Management
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OSP101: Introduction to Outside Plant Design
BICSI's OSP101: Introduction to Outside Plant (OSP) is an online, self-paced course. The course provides learners with an overview of outside plant design considerations for route selection and underground, direct-buried, and aerial pathways.
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Turning Technicians into Project Managers
Are you looking to turn your best technicians into successful project managers for your company? Or are you a technician who wants to transition to the next step in your career to become a project manager? If so, this webinar can help you achieve your goal.
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How to Profit from Customer Satisfaction
In the past, contractors and vendors commonly thought of ICT quality as the achievement of good test results from their own perspective. Nowadays, good test results alone will not help you retain your existing customers, acquire new customers, or win-back lost customers. In this recording we will ex
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Managing a Virtual Team Series
Building and managing teams is enough of a challenge when everyone is in the same location. Collaboration when working on a team that's virtual requires even more commitment. In this course, you'll learn about teamwork and team leadership when working on a virtual team. You'll cover remote managemen
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Project Schedule: Steps for Developing a Project Timeline
Are you a new project manager who needs more information about how to develop and manage a project schedule? Or are you an experienced project manager who would like to improve your scheduling skills? If the answer to either question is yes, this course is perfect for you.
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Cloud Security
This course explores some of the key risk areas when it comes to security and cloud computing. It also introduces control assessment frameworks and models that can be used in assessing an organization’s risk in going to the cloud and evaluating the cloud provider's security offering. It goes on to o
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Networking Fundamentals
Networking provides a way for devices and users within a network to be able to communicate and share data. In order to understand how networks function, you need to start at the beginning and learn the fundamental building blocks of networks and how data travels from one point to another. In this co
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Technical Communication Series
Communicating technical information can be a challenging task. Whether you’re a technical guru or someone less experienced, and whether your audience is made up of experts or novices, you need proven strategies to succeed.
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IPv6 Fundamentals: The New Age of Internet Protocol Addresses
IPv6 is here, and it is here to stay, eventually replacing IPv4. It is time for you to build your knowledge of IPv6 so that you are better positioned to embrace IPv6 networks when the time arrives. In this course, you will build a solid foundation around IPv6. You will discover IPv6 addressing and h
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