About this Event

Simplifying Wi-Fi Troubleshooting


Being able to get to the root cause of the problem as opposed to treating the symptom is key with any form of troubleshooting. This is especially relevant to Wi-Fi when you can’t always “see it,” and there are possibly many different parameters to consider. Even after comprehensive planning and a good quality deployment, problems with the Wi-Fi from a user's perspective will always occur. Troubleshooting these Wi-Fi issues doesn’t have to be complex or time-consuming to resolve.

This presentation addresses some of the newer Wi-Fi technology/standard changes, how you can understand the key RF/Wi-Fi problem areas and best practices to resolve them, and what you need to do this.

This class was originally presented at the BICSI EMEA 2020 Conference.


Stefan Klotzbuecher – NetAlly – Germany

Stefan Klotzbuecher has more than 27 years of industry experience, working as an IT LAN and WLAN network engineer and consultant. He has more than 15 years’ experience working with Wi-Fi related technologies and applications. This has involved designing, managing, optimizing, and troubleshooting wired and Wi-Fi networks for a range of organizations across many technology fields.

What to expect?

Technical Requirements

All BICSI CONNECT courses require an Internet-capable device and Internet connection.
Java software; Windows 7 or 8; Mac OSx10.6+; Android 4.1 or later; Apple 10S 6.x, 7.x; IE 10 or later; Firefox 21 or later; Chrome 29 or later; Safari 5.1.8 or later; sound card with speakers/headphones for audio (audio not available for all courses); pop-up blockers disabled.

Who should attend?

This course is intended for all ICT professionals.

How long is this course?

One-hour self-paced course with 90 days from the date of purchase to complete.

Can I earn credit?

Earn 1 Continuing Education Credit (CEC) upon successfully completing this program.

What is the cancellation policy?

All BICSI CONNECT courses are nonrefundable and nontransferable.

    Event Details


    Simplifying Wi-Fi Troubleshooting $65.00


    Start : 12/14/2020 8:00:00 AM

    End :6/25/2029 11:59:00 PM