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PM103 - Advanced Tools for ICT Project Management

Many companies expect their project managers and project leads to be able to use project management software and tools, such as Microsoft Project, with little to no training. This expectation can be difficult to meet because these tools are designed for experienced project managers. This means that

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BICSI Connect

* Safety and Performance Implications of Counterfeit Cables

... your ICT project has passed the necessary safety tests for code compliance? In this course, you will learn about ways in which unscrupulous manufacturers fraudulently market cable which has not been verified by a nationally recognized testing laboratory as UL or ETL listed, and steps that you can take ...

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BICSI Connect

How To Profit From Customer Satisfaction

... thought of ICT quality as the achievement of good test results from their own perspective. Nowadays, good test results alone will not help you retain your existing customers, acquire new customers, or win-back lost customers. In this recording we will explore Total Customer Satisfaction which is synonymous ...

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BICSI Connect

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