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BICSI is currently offering most of our courses virtually with the exception of IN250 and TE350.
Please click on the
Virtual Classroom Training (VCT) link to find training that fits your needs.

 

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* Technician Exam Study Aid

Are you preparing to take the Technician exam? Are you worried about how to prepare for the written exam? If so, this study aid may be just what you need to put those fears to rest. This study aid includes flashcards, quiz questions, videos, and activities that you can use to prepare for the exam.

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BICSI Connect

How To Profit From Customer Satisfaction

In the past, contractors and vendors commonly thought of ICT quality as the achievement of good test results from their own perspective. Nowadays, good test results alone will not help you retain your existing customers, acquire new customers, or win-back lost customers. In this recording we will ex

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BICSI Connect

Project Scope: Techniques for Controlling Scope Creep

Have you ever had a project fall victim to scope creep? Where the requirements of the project seemed to increase every day? The deadline constantly moved? And everyone was frustrated?

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BICSI Connect

Project Schedule: Steps for Developing a Project Timeline

Are you a new project manager who needs more information about how to develop and manage a project schedule? Or are you an experienced project manager who would like to improve your scheduling skills? If the answer to either question is yes, this course is perfect for you.

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BICSI Connect

Project Cost: Strategies for Keeping a Project on Budget

Are you responsible for managing or controlling project expenses? Do you find this task overwhelming or intimidating? If so, this course can help to set your mind at ease. This course will walk you through the process of developing a realistic budget to complete a project, and it will cover tools an

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BICSI Connect

Project Quality: Processes for Ensuring High Quality Deliverables

"Even projects that are delivered within budget and on time are not successful if the quality of the deliverable is poor.”-PMI

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BICSI Connect

Resource Management: How to Build and Manage a Project Team

When project managers set their sights on delivering creative project solutions on time and within budget, they must select and manage a team of experienced and competent professionals who can meet the challenge. This course emphasizes the importance of good project resource management to overall pr

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BICSI Connect

Project Risk: Strategies for Managing Risk

There are a few questions that every project manager should ask at the beginning of a project: What do we hope to gain from this project? What kinds of things could keep that from happening? And how should we respond if those events occur? Every project involves some degree of risk. Identifying pote

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BICSI Connect

Remote Access, Virtualization, and Network Services

At the start of this course, you'll learn about cloud services, delivery methods, and security considerations, as well as networking services. You'll also explore cabling types, connectors, and standards.

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BICSI Connect

Introduction to the Internet of Things

The Internet of Things (IoT) integrates a large number of technologies both new and old. It promises to deliver unprecedented awareness of environments and processes. The Internet of Things will allow granular control and automation of tasks. In this course, you will learn about the features and abi

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BICSI Connect

IPv6 Fundamentals: The New Age of Internet Protocol Addresses

IPv6 is here, and it is here to stay, eventually replacing IPv4. It is time for you to build your knowledge of IPv6 so that you are better positioned to embrace IPv6 networks when the time arrives. In this course, you will build a solid foundation around IPv6. You will discover IPv6 addressing and h

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BICSI Connect

Network Storage and Security

Because so much work is done electronically, businesses and governments generate vast amounts of information, most of which needs to be kept available and safe. Storage and security technologies have improved with the growth of data requirements. This course introduces the methods, concepts, and tec

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BICSI Connect

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