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BICSI is currently offering most of our courses virtually with the exception of IN250 and TE350.
Please click on the
Virtual Classroom Training (VCT) link to find training that fits your needs.

 

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How To Profit From Customer Satisfaction

In the past, contractors and vendors commonly thought of ICT quality as the achievement of good test results from their own perspective. Nowadays, good test results alone will not help you retain your existing customers, acquire new customers, or win-back lost customers. In this recording we will ex

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BICSI Connect

Project Scope: Techniques for Controlling Scope Creep

Have you ever had a project fall victim to scope creep? Where the requirements of the project seemed to increase every day? The deadline constantly moved? And everyone was frustrated?

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BICSI Connect

Project Schedule: Steps for Developing a Project Timeline

Are you a new project manager who needs more information about how to develop and manage a project schedule? Or are you an experienced project manager who would like to improve your scheduling skills? If the answer to either question is yes, this course is perfect for you.

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BICSI Connect

Project Cost: Strategies for Keeping a Project on Budget

Are you responsible for managing or controlling project expenses? Do you find this task overwhelming or intimidating? If so, this course can help to set your mind at ease. This course will walk you through the process of developing a realistic budget to complete a project, and it will cover tools an

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BICSI Connect

Project Quality: Processes for Ensuring High Quality Deliverables

"Even projects that are delivered within budget and on time are not successful if the quality of the deliverable is poor.”-PMI

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BICSI Connect

Resource Management: How to Build and Manage a Project Team

When project managers set their sights on delivering creative project solutions on time and within budget, they must select and manage a team of experienced and competent professionals who can meet the challenge. This course emphasizes the importance of good project resource management to overall pr

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BICSI Connect

Project Risk: Strategies for Managing Risk

There are a few questions that every project manager should ask at the beginning of a project: What do we hope to gain from this project? What kinds of things could keep that from happening? And how should we respond if those events occur? Every project involves some degree of risk. Identifying pote

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BICSI Connect

Cloud Security

This course explores some of the key risk areas when it comes to security and cloud computing. It also introduces control assessment frameworks and models that can be used in assessing an organization’s risk in going to the cloud and evaluating the cloud provider's security offering. It goes on to o

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BICSI Connect

Cloud Computing Fundamentals

Cloud computing is massively growing in importance in the IT and ICT sectors as more and more companies are moving applications and business processes to the cloud. This course provides IT and ICT professionals with a working definition of cloud computing, explores the technological precursors of to

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BICSI Connect

Remote Access, Virtualization, and Network Services

At the start of this course, you'll learn about cloud services, delivery methods, and security considerations, as well as networking services. You'll also explore cabling types, connectors, and standards.

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BICSI Connect

Networking Fundamentals

Networking provides a way for devices and users within a network to be able to communicate and share data. In order to understand how networks function, you need to start at the beginning and learn the fundamental building blocks of networks and how data travels from one point to another. In this co

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BICSI Connect

NFPA 1600 Disaster/Emergency Management

Over the past decade, emergency management and business continuity planning have been recognized as necessary to continued operational success in both the public and private sectors. Key to this was the development and widespread use of the National Fire Protection Association (NFPA) Standard on Dis

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BICSI Connect

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