interior header

Publications FAQ Support

What are the system requirements?
System Requirements: Windows (All versions Windows 7 and later), Mac OS X , Adobe Acrobat or Adobe Reader, all mobile web browsers, iOS, Android. 

IMPORTANT: You will need Adobe to access the document on laptops and desktops. The document will not open in a web browser. If you are using Google Chrome, please do not open the download from the bottom of your browser, and instead access the download from your File Explorer (Windows PC), or Finder (Mac).

Can I print the publication?
Printing of the publications is not supported. No part of this publication may be reproduced, distributed or transmitted in any form or by any means, including photocopying or recorded without the prior written permission of the publisher (BICSI), except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission request, please email

How many activations am I allowed? 
You are allowed a total of 3 activations.

What if my computer crashes? Can I reactivate my publication? 
Electronic publications can be reactivated if your computer crashes, as long as you are reactivating it on the same computer on which it was originally installed. Our technical support team can assist you with reactivating your product if you are reinstalling on a new computer or if your hardware has changed. For reactivation support, submit a support request or call Membership and Customer Care at +1 813.979.1991 for reactivation support.

How can I share the downloaded publications for multiple user access on a network?
Multiuser/multisite and subscription services to all BICSI manuals, standards and other publications are available through our corporate subscription providers. Click here for more information.