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Installation Exam Related Credentialing Policies
Thinking about taking the INST1®, INSTC®, INSTF®, or TECHTM exam? Check out the exam policies related to these Installation Credentials.
Appeal of Denial of Request for Special AccommodationsCandidates who are denied their request for Special Accommodations may file an appeal with the BICSI’s Registration & Credentials Supervision Executive Committee. The decision of Registration & Credentials Supervision Executive Committee is final. Credentialing@bicsi.org – Attn: RCSC Appeal.
An application will not be approved, and/or the candidate’s authorization to test may be revoked, for any of the following reasons:
- Failure to meet the minimum eligibility requirements
- Application is incomplete
- Falsification of information on the application
- Misrepresentation of work experience or other information on the application
- Violation of testing policies and procedures
All exam questions are the copyrighted property of BICSI. It is forbidden under federal copyright law to copy, reproduce, record, distribute, display or share these examination questions by any means, in whole or in part. New credential holders will be listed, by name only, in BICSI publications. Please contact us immediately if you wish to be excluded. Exam (pass/fail) results are confidential and will not be disclosed to anyone without candidate consent, unless directed by valid and lawful subpoena or court order. When you submit your exam application, you agree to abide by the BICSI Terms and Conditions.
Among other things, the Terms and Conditions address post-examination questions and discussions. It states: “…I certify that I will not provide, receive, or release any confidential examination information and/or materials (including, but not limited to: recording, copying, disclosing, sharing, publishing, or otherwise transmitting exam information by any means and for any purpose) or participate in fraudulent test-taking practices.” Any such discussion would be a potential violation of the BICSI Terms and Conditions and could affect the status of your credential, up to and including revocation of your credential or permanent suspension from any BICSI credential exams.
Credential VerificationThe names of current credential holders are not considered confidential and may be published by BICSI. Published information may include name, city, state, country and organization. The names of all professionals holding a BICSI certification will be automatically listed in BICSI’s online Credential Holder Search Directory, searchable by city, state and country. It can be found online at bicsi.org/verify.
Exam Identification & Conduct Requirements
BICSI certification exams are administered in highly secure testing centers. All exam candidates will be required to provide proof of identity with an unexpired original government-issued photo ID with signature, such as a driver’s license, a passport or military ID. The name and photo on the primary or secondary ID must exactly match the name on the candidate’s Exam Authorization Letter. You will be required to provide a secondary ID. The following are acceptable forms of secondary identification:
- Valid employer identification card
- Valid credit card with signature
- Valid bank card with photo
Trained proctors will supervise the Pearson VUE testing centers. Irregularities observed or suspected by the proctors or identified by subsequent statistical analysis of your answers on the exam, may result in your removal from participation in the exam or invalidation of your score. Irregularities include, but are not limited to, creating a disturbance, giving or receiving unauthorized information or aid to or from other examinees, or attempting to remove materials from the testing room. BICSI reserves the right to investigate each incident of misconduct or irregularity.
Candidates must be able to use a computer and mouse. Candidates are not allowed to bring any items into the testing room (phones, watches, hats, etc.). All necessary items will be available during the exam, including calculators and a whiteboard for scratch paper. There are no scheduled breaks during the exam. If a break is needed, the break will count towards the time you have to complete the exam.
Incomplete ApplicationsExam candidates whose application is submitted without all the requirements will receive an email outlining what information is missing and when it is due. The missing information must be submitted by the due date or the application will be considered incomplete and will not be accepted. The exam application fee will be forfeited.
Records RetentionBICSI retains paper documentation for two years. You must retain copies of all documentation sent to BICSI.
Application fees are not refundable or transferable, including those found to be ineligible.
Requests for Special Accommodations
BICSI’s Registration & Credentials Supervision Committee complies with the Americans with Disabilities Act (ADA) and shall ensure no individual is deprived of the opportunity to take a BICSI certification examination solely by reason of a disability as defined under the ADA. Candidates must submit a written request and recent (within the last three years) supporting documentation related to disability needs. The request and supporting documentation must be received at least 30 calendar days prior to the examination. Requests for special testing accommodations require documentation of a formally diagnosed and qualified disability by a qualified professional who has provided evaluation or treatment for the candidate.
Rescheduling or Cancellation PolicyYou must contact Pearson VUE at least one business day prior to your scheduled appointment if you would like to reschedule or cancel your testing appointment. Rescheduling or canceling less than one full business day prior to your appointment may result in forfeiting your exam fees.
During any exam eligibility period (one year from the date of application approval), there is a 30-day waiting period between each unsuccessful exam attempt. After a third unsuccessful attempt, a 90-day waiting period will begin. You may be allotted additional attempts after the 90-day waiting period if your exam eligibility period is still valid. Each exam retest requires the appropriate exam retest fee. If you do not pass the exam within your exam eligibility period, you can reapply for the exam by submitting a new application.
- Continuing Education Credits Program Policy (PDF)
- Credential Suspended Period Policy (PDF)
- Reinstatement for Lapsed Credential Holders Policy (PDF)
- Recertification Audit Policy (PDF)