ICT Direct Winter 2023 FAQs

• Is BICSI’s ICT Direct Winter 2023 the online option for BICSI’s Winter Conference?

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  ICT Direct Winter 2023 is the online option for the 2023 Winter Conference & Exhibition. This event will be held online from 22 February – 22 March.

  ICT Direct Winter 2023 will include all educational presentations which occurred at the in-person Winter Conference as on-demand, plus additional bonus presentations. ICT Direct Winter 2023 will not include an Exhibit Hall or Pre-Conference Masterclasses.

• If I attend both the BICSI Winter Conference & Exhibition in Tampa and the ICT Direct Winter 2023 Online Conference, will I receive CECs for both?

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  No, you will not receive CECs for both conferences as the content offered is the same.

• “How do I sign up for the complimentary conference registration that comes with my company’s membership?”

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  Corporate Elite and Corporate Elite Plus members receive a predetermined number of complimentary conference registrations as a benefit of their corporate membership. To take advantage of this benefit, the corporate representative or primary contact must send an email to membership@bicsi.org with the individual’s name and BICSI ID#. The Corporate Member must be reflected on the individual’s profile. The membership team will follow up with additional details.

• How do I register if I have a credit from a previous conference registration?

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  Please contact the Meeting Services department at +1 800.242.7405 x 841 or x 709 (USA & Canada toll-free) or +1 813.979.1991 or via email at bicsiwinter@bicsi.org.

• I registered but have not received my confirmation email. How do I get it sent to me?

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  Please contact the Meeting Services Department at +1 800.242.7405 x 841 or x 709 (USA & Canada toll-free) or +1 813.979.1991 or via email at bicsiwinter@bicsi.org.

• Do I need to download or install any software?

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  No, it is all hosted online on your browser. You will only need access to the Internet.

• Which browser is best for video streaming?

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  We recommend Google Chrome, Safari, Firefox and Edge. We do not recommend Microsoft Internet Explorer.

• What can I do to improve my video streaming quality?

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  High-speed internet connectivity will ensure high-quality video streaming.

• Can I login using my phone or tablet?

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  Yes, but we recommend you do not use the iPad Pro.

• How do I log-in on day-of?

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  Your login details will be included in your confirmation email and will be resent again the week before the start of the event from bicsi@bicsi.org. You can use these details to access the online event.