Reynolds, RCDD (incumbent)
Associate Director, IT Voice at University of New Mexico
6801 Barber Pl. NE
Albuquerque, NM 87109
Tel: +1 505.321.2968 or +1 505.321.2968
Mark Reynolds, RCDD, is the current BICSI U.S. South-Central Region Director, engaged in Region Meetings, Board of Directors meetings and in support of the BICSI organization. Reynolds has been in the telecommunications industry since 1973, managing, designing and supporting all systems (voice, data, infrastructure, security, cellular, C-Cert, ITIL, FEMA, and all levels of management. He was the first RCDD in New Mexico and has worked in all forms of infrastructure for installation; design and support (copper -inside, outside plant, fiber, buried, aerial); carrier equipment; and PBX systems (small, medium and enterprise levels). During his career, Reynolds has been responsible for oversight of a $10 million budget (University, Health Care, Health Sciences, Branch Campuses, clinics, and non-university customers). His other qualifications include: highly motivated and experienced leader in information technology, engineering, installation, design and operations of telecommunications systems for over 42 years; executive manager with strong personal, development and management skills; strong supervisory skills with vendors and employees, with a focus on large projects and organizational skills; highly skilled in voice, video, data, security design, infrastructure, and wireless-carrier systems and operations; and a strong work ethic, excellent interpersonal communications skills with customers, peers, employees and senior administration.
Involvement with BICSI activities, committees, and membership:
Reynolds has been with BICSI since the onset of the association, gaining the first RCDD for the State of New Mexico. His duties have changed from a manager level to an Associate Director level, but he is still engaged in the BICSI association. He is currently on the Technician and Education Outreach BICSI Subcommittee. Back in the 2000s, Reynolds participated in many of the discussions with the University Architects on the importance of standards and using BICSI as the standard for telecommunications. He believes in this association and charter.
If elected, Reynolds will:
As all associations strive to bring in new members as the "baby boomers" retire, Reynolds believes it is important to be mentors for the mentees and stress the importance of the BICSI association. If elected, his charge is to create mentor-mentee programs to utilize the strong experience we have to offer the new members (programs, training, one-on-one and venues that encourage this behavior and success). Reynolds believes the youth is our future, not just to learn the trades but the paths that we have created to where BICSI is today.
Additional volunteer experience:
Reynolds has been on many committees within Higher Education FEMA-C-Cert - first responders for the University (EOC - emergency operations center). In addition, he has been part of: Big Brothers (Mentor-Mentee program for 9-12 grade charter schools); Big Brother Board member, Roadrunner Food Bank; and Staff Council (multiple committees representing University Staff). He has also volunteered for many events: MicTA (At large); ACUTA (president, past president, board of directors, multiple committees); NEC users group (president, past president, board of directors); CHEC/TIE; TIA IoT committee, EDUCUASE ECAR, and the higher education consortium for BICSI.