BICSI has established the Ethics Committee, the Code of Ethics and the RCDD^® Standards of Conduct to reinforce the BICSI position on the importance of its members exhibiting the highest principles of ethical and professional behavior in the provision of their products and services associated with the information technology systems (ITS) industry. These codes and standards serve to enhance public confidence in the integrity and service of RCDDs.

Adherence to the RCDD Standards of Conduct is a mandatory requirement for the continuance of the RCDD professional designation.

As an RCDD registered with BICSI, I have an ethical and professional obligation to the association, industry and its consumers. I therefore pledge to:

• Maintain a high standard of personal conduct.
• Protect and enhance the reputation of the BICSI organization, the RCDD program and the RCDD designation through my actions.
• Maintain the confidentiality of privileged information entrusted or known to me by virtue of my profession or position, unless disclosure is required by law or agreement.
• Be accurate and truthful in my dealings with clients and be careful not to misrepresent the quality, availability or ability of my services.
• Never, under any circumstances, make a recommendation misrepresenting or misstating another individual’s qualifications, abilities or accomplishments.
• Provide unbiased, accurate and objective assessments for all safety and operational deficiencies that may be discovered during the performance of services requested or contracted.
• Refrain from representing competitors to clients, or the public, by the use of false and misleading statements or malicious actions, but work and compete with them in a reasonable and professional manner for the benefit and advancement of our profession.
• Respect a client’s decision in the selection of competitive services. Continue to offer and provide that client with quality services for as long as is necessary or requested.
• Serve all members of the public impartially, providing no substandard service based on an individual’s age, race, national origin, color, sex, sexual orientation, disability or religious belief.
• Support BICSI’s mission to promote economical, efficient, flexible and safe information technology systems (ITS) and distribution facilities for voice, data, audio, video, security, safety and other services through the adherence to all relevant codes, laws, industry standards and BICSI methodologies, where appropriate.
• Take personal responsibility to ensure and substantiate that all requirements necessary for the renewal of any BICSI credential that I hold are met on, or before, the expiration date of that specific credential.